Have a question about deliveries, postcodes, payment options or Click & Collect?
Below we have compiled a list of frequently asked questions we get. Have a read through and if you cannot find what you’re after feel free to contact us via the form on this page or reach out to us on the contact page.
If you live in the below areas there is a $5 delivery fee:
2282, 2285, 2286, 2287, 2289, 2299, 2300, 2302, 2303, 2304, 2305, 2307, 2308
If you live in the below areas there is a $10 delivery fee
2278, 2280, 2284, 2290, 2291, 2292, 2293, 2294, 2295, 2296, 2297, 2306, 2315, 2316, 2317
If your postcode is not on any of the above lists and you would still like to place an order please contact us on [email protected] or call (02) 4951 6783.
You have the option to create a Jesmond Fruit Barn account, if you use this option be logged into your Jesmond Fruit Barn account so you can re-order your previous order if desired.
Scroll through our delicious range of produce, click the qty on the desired products and add to your basket. Please check carefully as some are individual and others per kg.
When you have finished shopping, review cart.
Check your order carefully including the delivery date and proceed to the checkout.
Please enter or check your billing and delivery address, add any instructions into the notes section and select your preferred payment method.
Place your order. Delivery is Monday – Friday except Public Holidays in which your delivery will fall on the next business day.
Jesmond Fruit barn will send you a confirmation email.
$25 is the minimum order.
We’ve tried our best to make the ordering process as simple as possible. After seeing what works and what doesn’t we decided to make all of our items ‘EACH’, so rather than 0.5kg of Banana’s you can now add 6 Banana’s to your cart.
For items like Watermelon, rather than 0.25kg we have made the quantity of ‘1’ 0.25kg. So if you order ‘2’ you will get half or ‘3’ you will get 3 x 1/4 cut watermelon. Or you could order the separate item of 1 WHOLE watermelon.
It is possible that at times, specific items may not be available. This may be seasonal, due to weather conditions or possibly that the item did not meet our high standards. In this case, you will be notified of unavailable products. Cost for items not available will be refunded or you will be issued a credit for the amount.
You can review your order before you make payment, from here you can go back and make any changes, then update your cart. If you have made payment and need changes please call 02-4951-6783 or email [email protected] We will contact you if we see any major discrepancies.
Credit card and PayPal.
We deliver to residential homes and offices. And are located within easy walking and delivery distance from the University of Newcastle, Callaghan College, Jesmond Senior Campus.
If you are a restaurant, cafes and other businesses please email all commercial orders as usual to [email protected]
Your order will arrive in a recycled polystyrene box or however you desire i.e. cardboard. (Please leave the box outside on your next order so we can try a recycle them). Leave any instructions in the comment section. Directions to a shady place at your front or back door is a great option if there is a chance you may not be home at time of delivery. Leaving your order when you are not present is your responsibility.
You can leave a note in the delivery instructions and we will do our best to meet this time.
If your delivery address is within our delivery areas simply order as usual online and select click & collect in the delivery options at the checkout.
If your delivery address falls outside our standard delivery areas, please call us to arrange for your order to be processed and ready for you to collect from our store.